Once a task is started in e-flow and assigned to you, you will receive a notification e-mail containing a link to access and complete the task.
If you are already logged in to e-flow, clicking the link will take you directly to the task. If not, you will be prompted to log in, and once logged in, you will be automatically redirected to the task to complete it

Accessing the task from the Task Hub:

If you do not receive the task notification e-mail or are unable to access the task using the provided link, you can access it directly from the Task page by logging in to e-flow.

Once logged in to e-flow, the home page will be displayed as shown below. You can access the Task page by either clicking on the ‘My Tasks’ widget or selecting the ‘Task Hub’ from the menu.

Also, please find the help guide for the Task Hub in e-flow for reference (Managing Your Task List).

Transferring e-flow tasks

If you are expecting a task but cannot find it on your task page, and the task widget shows 0 tasks, this means that no tasks are currently assigned to you.

If the task has been assigned to your colleague within the same organisation, it can be transferred to you so that you can complete it.

Please click the link below for instructions on how to transfer the task.

LP2: Transfer Tasks – e-flow

If there are any issues or if you require help regarding the task transfer, please Submit a request to the Helpdesk, and they will assist you with this.

Supplier Approve Latest Artwork

After logging in to e-flow and navigating to the Task page, please open the task 'Supplier Approve Latest Artwork'

Once you access the task, the asset will render and open automatically and review the asset and once completed, click on the 'Complete' button.

After clicking Complete, the below pop-up will appear. Please click the ✓ (Approve) button to approve the task. If you wish to reject the ticket, click the ✕ (Reject) button instead.

Please see the information below outlining when to approve and when to reject, and proceed accordingly.

Approving after reviewing it:

Please click the ✓ (Approve) button if the artwork is the latest version and the H2R logo needs to be updated. After clicking ✓ (Approve), please click Complete to finalise the task.

Once completed, please upload the H2R logo using the instructions provided below. This will ensure the workflow processes correctly and proceeds further so that the files are updated with the H2R logo.

Rejecting after reviewing it:

Please click the ✕ (Reject) button in the following situations:

The product is no longer active
The product is no longer manufactured
The item has been delisted
The product has been discontinued
The artwork is not the latest version
The item requires additional amendments or corrections before approval

Once you click the ✕ (Reject) button, please select the appropriate Reject Reason from the Verdict Reasons dropdown, then click Complete to finalise the task.

Note: This will ensure that all tasks associated with the item are cancelled in the system. A report will also be sent to the Sun and Walmart project managers, who will contact you with the next steps.

Upload How2Recycle Logo task

Note: Please ensure this task is completed only after you have approved the Supplier Approve Latest Artwork task.

After logging in to e-flow and navigating to the Task page, please open the "How2Recycle Logo" task as shown below.

To upload your file, click on the upload area (cloud icon) and select the required file from your device.
Alternatively, you can drag and drop the file directly into the upload area to attach it.
Please ensure the file is in the required format (.ai) before uploading.

If you do not have a How2Recycle (H2R) file, you can request one by following the instructions below:

Please refer to the attached resource document for the steps required to request a How2Recycle logo.
Within the How2Recycle system, there is also a Resources tab that includes a training video for your reference.

After uploading the file, click ‘Complete’, and then click ‘OK’ on the confirmation message to finalise the task.

Please also refer to the help guide for instructions on how to complete an upload asset task in e-flow (Upload Asset via Task).

Supplier Approve Updated Artwork

After you approve the previous artwork (Supplier Approve Latest Artwork) and upload the H2R logo, the file will be processed by the team. The artwork will then be updated to include the H2R logo and sent to you for approval under the task Supplier Approve Updated Artwork.

Please refer to the instructions below to complete the task.

1. After logging in to e-flow and navigating to the Task page, please open the "Supplier Approve Latest Artwork" task as shown below.

2. Once you access the task, the asset will render and open automatically and review the asset and once completed, click on the 'Complete' button.

3. After clicking Complete, the below pop-up will appear. Please click the ✓ (Approve) button to approve the task. If you wish to reject the ticket, click the ✕ (Reject) button instead.

Please see the information below outlining when to approve and when to reject, and proceed accordingly.

Approving after reviewing it:

Please click the ✓ (Approve) button if the updated file includes the H2R logo correctly. After clicking ✓ (Approve), please select Complete to finalise the task.

Once completed, the file will be processed for despatch and no further action will be required from your end.

Rejecting after reviewing it:

Please click the ✕ (Reject) button if the H2R logo has not been updated correctly. Once you click ✕ (Reject), click Complete to finalise the task.

Note: The Sun Project Manager will review the rejection and return the file to the team to have the H2R logo updated correctly. Once the file has been updated, you will receive the Supplier Approve Updated Artwork task again, which you can review and approve accordingly.