Introduction
Users are able to edit approvals to add approval steps, change assignees, skip (bypass) assignees or abort the approval entirely.
Note: if an ad-hoc approver would like to receive an email of their approval step, the approver needs to be added before the step has started.
Edit an Approval
1. Go to your Activities page and select the activity you are working on.
2. Navigate to the 'Tasks' tab and locate the approval you are wanting to edit. Select '...' to the right side of the approval (as seen below).
Approval Bypass
Assignees can be bypassed for both running and pending approval tasks.
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Running approval: If the approval is currently running, the bypassed step will be skipped immediately and the next task in the ordinal will start.
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Pending approval: If the approval is pending, the step will be skipped when the ordinal reaches it and the user will not receive an email notification.
How to bypass an assignee
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Navigate to the Activity summary page and select the Tasks tab.
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Under the 'Actions' column for the approver you wish to bypass, select the three dots ‘…’ and select 'Bypass Assignee'.
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Enter a reason for the bypass in the dialog. This reason will be recorded in the workflow as a reference.
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Confirm the bypass. The task will be skipped as described above.
Note: Workflow tasks assigned to a role or group of users can be bypassed if the task has been configured as bypassable.
Abort Approval
An approval can be aborted if necessary: this will completely skip the approval process and route to a new brief stage. This will be most commonly used if a mistake has been spotted on the artwork as the artwork goes on approval, meaning the user does not want the client to review the artwork in its current state.
1. To abort an approval, go to the 'Tasks' tab in an activity:
2. Go to the '...' on the approval you wish to abort, click it and 'abort approval' option will pop up:
3. You will be asked to provide a reason for the abort & whether you want to send an email to the assignees once aborted. Enter your password and select 'Abort Approval' to complete this task.
See more:
LP2: Using the Consult Contacts Feature
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