Introduction
Users with the Work Manager security level can Cancel and Pause any running Activities, and Resume paused Activities.
Users with the Work Scheduler security Level can only Cancel and Pause their own running Activity, as well as resuming paused Activities.
Cancel Activity
1. Navigate to the Activity and click the 'Cancel' button.
2. In the dialog box displayed, enter a reason for cancellation in the Why are you cancelling this activity? box (for audit purposes).
3. Enter your password for security (you will only be asked for you password for important decisions such as this).
4. Confirm if assignees are to be informed via email of this cancellation using the Send cancellation email to assignees checkbox.
5. Confirm with the 'Cancel Activity' button.
Pause Activity
- Navigate to the Activity and click the 'Pause' button.
2. In the dialog box displayed, enter a reason for putting the activity on hold in the Why are you pausing this activity? box (for audit purposes).
3. Enter your password for security (you will only be asked for you password for important decisions such as this).
4. Confirm if assignees are to be informed via email of this action using the Send paused email to assignees checkbox.
5. Confirm with the 'Pause Activity' button.
(Please see our guide on My Activities to see how you view a paused activity)
Resume Paused Activity
- Navigate to a paused Activity and click the 'Resume' button.
2. In the dialog box displayed, select when you would like the resumed tasks to begin.
If you select 'Re-baseline from a future date?' or 'Re-baseline the workflow using a new planned finish date?', you will be asked to enter the future date and time that the Activity should resume.
3. Enter a reason for resuming the activity in the Why are you resuming this activity? box. (for audit purposes).
4. Enter your password for security (you will only be asked for you password for important decisions such as this).
5. Confirm if assignees are to be informed via email of this action using the Send resume email to assignees checkbox.
6. Confirm with the 'Resume Activity' button.
(Please see our guide on the Re-plan function to learn about re-planning your Activity schedule)
Bypass Electronic Signature
Users are able to bypass the electronic signature and use the single sign-on feature (SSO). This is used for areas of the system that need authentication such as pause, restarting or renaming the activity. This feature will need to be turned on, otherwise, it will default to asking the user to input a password.
See also:
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